Privacy Policy petir188 — Our Commitment to Protecting Your Personal Data

1Information We Collect

Petir188 collects personal information in several ways depending on your interactions with our platform. This information falls into two main categories: information you provide directly and information collected automatically while you use our platform.

1.1 Information You Provide Directly

When you register a petir188 account, make a deposit or withdrawal, or contact our support team, you provide the following information:

• Identity information: Full name, national identification number (MyKad), date of birth, and gender.
• Contact information: Email address, phone number, and residential address.
• Financial information: Bank account number, account holder name, bank name, and eWallet details (for deposit and withdrawal purposes only).
• Verification documents: MyKad copy and bank account proof for KYC processing.
• Communications: Support chat records, emails, and feedback you send to us.

1.2 Information Collected Automatically

While you use the petir188 platform, our systems automatically record certain technical information required to keep the platform running smoothly and securely:

• IP address and device information (device type, operating system, web browser).
• Gaming activity records including wagering, wins, and transaction history.
• Login session data, including access times and general geographic location.
• Platform usage data, including pages visited and session duration.

2How We Use Your Data

Petir188 uses collected data for specific and legitimate purposes. The following is a summary of our data usage:

3Legal Basis for Processing Data

Petir188 processes your personal data on valid legal bases in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). These bases include:

• Contract execution: Processing data necessary to provide the services you request, including account management and payment processing.
• Legitimate interest: Processing data to prevent fraud, ensure platform security, and comply with regulatory requirements.
• Legal obligation compliance: Processing data required to comply with applicable laws, including AML (Anti-Money Laundering) requirements.
• Consent: For marketing communications or non-mandatory data use, we will obtain your explicit consent beforehand.

4Data Sharing and Disclosure

Petir188 does not sell your personal data. However, in certain limited situations, we may need to share your information with the following parties:

4.1 Service Providers

We work with trusted third-party service providers to operate the platform — including payment processors, server hosting providers, and identity verification service providers. All providers are bound by strict confidentiality agreements and may only use your data for purposes we direct.

4.2 Legal Requirements

We may need to disclose your data to the relevant authorities when:

• Required by law or a valid court order.
• Required to comply with the reporting requirements of relevant regulatory bodies.
• Necessary to protect the rights, property, or safety of petir188, our players, or the public.

5Security and Data Protection

Petir188 invests seriously in security infrastructure to protect your personal data from unauthorised access, alteration, disclosure, or destruction. The security measures we implement include:

• Data encryption in transit: All communications between your device and petir188 servers are protected with TLS 1.3 protocol and SSL 256-bit encryption.
• Data encryption at rest: Sensitive data such as financial information and KYC documents are stored in encrypted format in our databases.
• Layered access control: Only authorized personnel may access user data, and every access is logged for audit purposes.
• 24/7 security monitoring: Our cybersecurity team continuously monitors the platform to detect any suspicious activity.
• Regular penetration testing: We conduct regular security audits and penetration testing to identify and address any system vulnerabilities.
• Two-factor authentication (2FA): 2FA is available for all accounts as an additional security layer, and we strongly encourage all players to enable it.

6Data Retention and Deletion

Petir188 retains your personal data only for as long as necessary to fulfil the purposes stated in this policy, or as required by applicable law. Generally:

• Active account data: Retained for as long as your account remains active with petir188.
• Financial transaction records: Retained for a minimum of 7 years in line with Malaysia's financial reporting and AML legal requirements.
• KYC Documents: Retained for a minimum of 5 years after the business relationship ends.
• Support communication logs: Retained for 2 years from the date of last interaction.
• Technical data and access logs: Retained for 90 days before being automatically deleted.

After the stipulated retention period, data will be securely deleted using non-recoverable deletion methods.

7Cookies and Tracking Technologies

The petir188 platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions properly.

7.1 Types of Cookies We Use

• Essential cookies: Required for core platform functions such as login verification and session security. These cookies cannot be disabled.
• Performance cookies: Collecting anonymized data on how users interact with the platform to help us improve the overall experience.
• Functional cookies: Storing your preferences such as language, display settings, and game preferences so you do not need to reset them each time you log in.

7.2 Managing Cookies

You can manage or block cookies through your web browser settings. However, blocking essential cookies may affect platform functionality and your gaming experience. Please refer to your browser's help section for detailed instructions on managing cookies.

8Your Rights as a User

In accordance with Malaysia's PDPA and the privacy principles we uphold, you have the following rights regarding your personal data on petir188:

• Right to access: You have the right to obtain a copy of the personal data we hold about you.
• Right to rectification: You have the right to request the correction of any inaccurate or incomplete data.
• Right to deletion: Under certain circumstances, you have the right to request the deletion of your personal data ("right to be forgotten"), subject to our legal retention obligations.
• Right to restrict processing: You have the right to request that we restrict the processing of your data in certain circumstances.
• Right to object: You have the right to object to the processing of your data for direct marketing purposes.
• Right to withdraw consent: For data processed based on your consent, you may withdraw that consent at any time.

To exercise any of the above rights, please contact the petir188 privacy team via Live Chat or email at [email protected]. We will process your request within 30 working days from the date the request is received.

9Children's Privacy

The petir188 platform is strictly limited to individuals aged 18 and above. We do not intentionally collect or process personal data from anyone under the age of 18. If we discover that we have inadvertently collected data from an underage individual, we will promptly delete that information and close the relevant account.

If you are a parent or guardian and believe that your underage child has registered an account on petir188, please contact us immediately so we can take the appropriate action.

10International Data Transfers

In the course of operations, your personal data may be transferred to and processed on servers located outside Malaysia. When this occurs, petir188 ensures that such transfers are carried out with protections equivalent to or exceeding the standards set by Malaysia's PDPA.

The safeguards we apply to international data transfers include data processing agreements (DPAs) with all international service providers, the use of recognized transfer mechanisms, and regular audits of our providers' compliance.

11Amendments to This Privacy Policy

Petir188 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or service improvements. When we make material amendments, we will:

• Updating the "Last Updated" date at the top of this document.
• Posting a notice on the petir188 platform for at least 14 days before the changes take effect.
• Sending email notifications to registered members when changes are significant.

Continued use of the petir188 platform after amendments take effect constitutes acceptance of the updated Privacy Policy. We encourage you to review this policy periodically.

12How to Contact Us Regarding Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, you can reach the petir188 privacy team through the following channels:

• Live Chat: Available 24/7 within the petir188 platform — the fastest way to get an immediate response.
• Email: [email protected] — for written requests requiring official documentation.
• FAQ Page: petir188.win/faq — for general questions about privacy and security.